Rips & Pulls TCG

Shipping & Returns

Last updated September 18, 2026

This page explains the current shipping and return guidance for purchases made through Rips & Pulls TCG. It also provides general shipping guidance for member-to-member trades. Order- or workflow-specific instructions provided by customer service or the trading system may supplement this guidance.

Store orders and returns are handled on ripsandpullstcg.com. Member-to-member trading and its shipment workflow are handled on trading.ripsandpullstcg.com; use the Trading host's workflow and complaint tools for peer-to-peer trade issues.

Store Orders

Orders under $25 in merchandise receive a $5 shipping charge. Orders with $25 or more in merchandise ship free. Orders are normally processed after payment is confirmed. Processing and carrier timelines may vary during busy releases, holidays, or unusual carrier conditions.

Packaging and Tracking

Trading cards and collectibles are packaged to reduce the risk of damage during transit. When tracking is available, it is provided through the order or shipping notification. Carrier scans can take time to appear after an order leaves our facility.

Delivery Problems

If a package is delayed, damaged, or appears to be missing, contact us promptly with your order number and current delivery details. Please retain the shipping package and photographs of damage when possible so we can investigate with the carrier.

Returns and Issues

Contact us before sending anything back. Return eligibility may depend on the product, condition, order history, and the reason for the request. Items should be returned in the condition received, with original packaging when practical. We will provide next steps after reviewing the request.

Member Trade Shipping

Member trades are not store orders and are shipped between the participating members. Before shipping, traders should agree in writing on the items, condition, packaging, shipping method, costs, timing, and what happens if a package is delayed, damaged, or lost. Each trader must provide an accurate shipping address privately, package the item responsibly, use valid tracking, and keep the receipt and shipment evidence.

When a trade workflow requires it, participants must upload the requested label and package evidence through the workflow and wait for any required verification before advancing. A trader should confirm receipt promptly and use the trade complaint or dispute process when an item is not received, is materially different from the agreement, or another serious issue occurs. Rips & Pulls TCG does not guarantee a member's performance, the condition or authenticity of a traded item, carrier delivery, or reimbursement for a peer-to-peer trade.

Contact

For store shipping or return questions, email [email protected] with your order number and a description of the issue. For a member trade, use the trade workflow complaint tools first and include the workflow number, timeline, tracking information, and relevant evidence. We will review available information and take action consistent with our Terms of Service.